Mas’ud A, Kresnani E. ANALISIS DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN PEMUSTAKA DI UPT PERPUSTAKAAN UNIVERSITAS NEGERI MALANG. A [Internet]. 2018Feb.24 [cited 2026Oct.28];19(2):101 -18. Available from: https://arthavidya.wisnuwardhana.ac.id/index.php/arthavidya/article/view/86