Ilmansyah H. PENGARUH TOTAL QUALITY MANAGEMENT (TQM) TERHADAP KINERJA KARYAWAN BAGIAN OPERASIONAL DI PEGADAIAN SURABAYA. A [Internet]. 19Mar.2024 [cited 5Dec.2024];25(3):324-41. Available from: https://arthavidya.wisnuwardhana.ac.id/index.php/arthavidya/article/view/502