Harianto, Rudy, and Haslinda Haslinda. “Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada UPT Wilayah III Pasar Klandasan Kota Balikpapan”. Arthavidya Jurnal Ilmiah Ekonomi 20, no. 2 (November 6, 2018): 160 - 170. Accessed December 5, 2024. https://arthavidya.wisnuwardhana.ac.id/index.php/arthavidya/article/view/107.